Privacy Policy
Privacy Policy
Last updated: March 2026
This Privacy Policy describes how SVD Commerce Sàrl (hereinafter “CaviarNoir,” “we”) collects, uses, and protects the personal data of visitors and customers of the websitecaviarnoir.ch, in accordance with the revised Federal Data Protection Act (FDP Act) of September 25, 2020, effective as of September 1, 2023, and its implementing ordinance (FDPO).
1. Data Controller
SVD Commerce LLC
28 Rue de Carouge, 1205 Geneva, Switzerland
Email:caviarnoir.ch
2. Data Collected
We collect the following categories of personal data:
2.1 Data Provided by the Customer
• First and last name
• Shipping and billing addresses
• Email address
• Phone number
• Payment information (processed by our secure payment provider; CaviarNoir.ch store credit card information)
2.2 Automatically Collected Data
• IP address
• Browser type and operating system
• Pages visited and time spent browsing
• Cookies (see Section 7)
3. Purposes of the processing
Your personal data is processed for the following purposes:
• Processing and fulfillment of orders (legal basis: performance of the contract, Art. 6(1) of the Data Protection Act)
• Delivery of ordered products
• Communications regarding your order (confirmation, tracking, customer service)
• Sending newsletters and promotional offers (only with your explicit consent)
• Improving our website and services (legitimate interest)
• Compliance with our legal obligations (accounting, taxation)
4. Disclosure of Data to Third Parties
CaviarNoir.ch sell, rent, or share your personal data with third parties for commercial purposes. Your data may be disclosed to the following recipients, strictly for the purposes mentioned:
• Payment provider (Shopify Payments / Stripe) for secure payment processing
• Swiss Post (Swiss-Express service) for order delivery
• Website host (Shopify Inc., Canada) for the operation of the online store
When data is transferred abroad (including to Canada via Shopify), we ensure that the destination country provides an adequate level of protection within the meaning of Art. 16 of the Data Protection Act, or that appropriate safeguards are in place.
5. Shelf life
• Order data : 10 years after the last transaction (legal requirement, Art. 958f of the Swiss Code of Obligations)
• Newsletter data : until you withdraw your consent
• Browsing data (cookies): see Section 7
6. Your rights
In accordance with the Data Protection Act, you have the following rights:
• Right of access (Art. 25 of the Data Protection Act): to obtain confirmation that personal data concerning you is being processed and to receive a copy of it.
•Right to rectification: request the correction of inaccurate data.
• Right to erasure: Request the deletion of your data, subject to any legal retention requirements.
• Right to data portability (Art. 28 of the Data Protection Act): to receive your data in a structured format.
•Right to object: You have the right to object to the processing of your data for direct marketing purposes.
To exercise your rights:caviarnoir.ch. Response time: 30 days.
You can also file a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.
7. Cookies
Our website uses cookies to ensure it functions properly and to enhance your experience:
• Essential cookies : necessary for the website to function (shopping cart, session). No consent required.
• Analytics cookies (e.g., Google Analytics): enabled only with your consent.
• Marketing cookies (e.g., Meta Pixel): enabled only with your consent.
You can manage your preferences via the cookie banner or your browser settings.
8. Data Security
CaviarNoir.ch appropriate technical and organizational measures to protect your personal data, in accordance with Article 8 of the Data Protection Act. Our website uses the HTTPS (SSL/TLS) protocol.
9. Changes
CaviarNoir.ch the right to modify this policy at any time. The current version is the one published on the website.
10. Contact
SVD Commerce LLC — CaviarNoir.ch
28 Rue de Carouge, 1205 Geneva, Switzerland
Email:caviarnoir.ch